cbe_venkat
Level 1: Cadet

Constant slow speeds with ADSL2+

I am new to Telstra and i find my ADSL2+ internet connection is very slow and not stable. I was using Optus and had no issues.

 

I am getting only 2MB download (MAX) and drops down to 12kbps at times.  Is this normal with Telstra? or is it only for me. I tried isolation test - no issues. i tried different modems (telatra modem and netgear D6300) - No difference.

 

I am on 500GB XL bundle and I have not even used 2% of internet..and there is no any outstanding bills to be paid hence there is no reason to slowdown due to over usage or unpaid bills.

 

I have lodged a complaint with Telstra and i havent got any response for past 2 days.

 

Anybody got similar issues? if yes any possible fix?

 

Thanks

 2014_10_16_09_51_11_Telstra_Speed_Test.png

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2 REPLIES 2
Caaf
Level 23: Superhero

Re: Constant slow speeds with ADSL2+

Hi,

Are you able to supply your modems line stats?

Cheers,
Dave

cbe_venkat
Level 1: Cadet

Re: Constant slow speeds with ADSL2+

Thanks for your help

 

I suppose you are asking for this stats, if not please let me know

2014-10-16 19_18_16-NETGEAR Router D6300.jpg

 

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