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Level 1: Cadet

Credit

How do I get a credit on my account paid to me as I no longer have any Telstra accounts

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2 REPLIES 2
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Level 23: Superhero

Re: Credit

Huh? You had a Telstra postpaid account and you'd like to be credited any extra monies to you?

You'll be required to talk to Telstra Accounts as this place is simple an open forum where fellow customers help each other out and we don't have access to such things.

http://www.telstra.com.au/help/contact-us/account-bill-enquiries/

Cheers,
Dave

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Level 2: Rookie

Re: Credit

I have done this before by simply phoning telstra credit dept, and asking for the balance on my account to be refunded to me.

 

They will send you out a cheque which should arrive within 14 days.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit