george76
Level 1: Cadet

data on my nbn

I would like to change the password on my modem as i think someone is using my data if this cannot happen i will look for another supplier as i have had so much trouble with this since March with no help from Telstra they keep telling me that i have used all my data in 3 days which is impossable as I only do email and look into facebook a total of maybe 2hours a day at the most 

regards Elaine Handley

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cf4
Level 25: The Singularity
Level 25: The Singularity

Re: data on my nbn

The modem's WiFi password can be changed by opening a Web browser on a device connected to modem and going to http://192.168.0.1, password is Telstra. If you have a modem earlier than the smart modem address is http://10.0.0.138 and password is admin. Go to WiFi. change the Network key and save settings. Do this for each WiFi band.

 

How much data was used in the three days?

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