Ricardo1970
Level 2: Rookie

Data usage

Answered

How can the data allowance included with my Telstra NBN home phone account be used up when I don't have a computer or smartphone? Just had a message to say my allowance is 85%

 

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Ozmoz
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Data usage

@Ricardo1970 What NBN plan are you on?

 

What devices are connected into your modem? Either via Ethernet or WiFi?

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

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4 REPLIES 4
Ozmoz
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Data usage

@Ricardo1970 What NBN plan are you on?

 

What devices are connected into your modem? Either via Ethernet or WiFi?

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

View solution in original post

Ricardo1970
Level 2: Rookie

Re: Data usage

As I stated I do not have a computer or smartphone the only thing connected to the modem is the telephone.
Ricardo1970
Level 2: Rookie

Re: Data usage

Basic Home phone Plan which includes a small amount of data which of course I can't use anyway. Why am I getting notices that my data is nearly used. I have no wifi equipment in my house.
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Data usage

One of your neighbours might be connecting to your WiFi and using your data. Try disabling WiFi on the modem. Press the WiFi button the LED should turn off.

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