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Level 3: Gumshoe

dns woes

after many support tickets with my web hosting company, i finally find out that my .net email problem is telstra's dns. so im using googles 8888 but i shouldnt need to

i talked to chat support, absolute waste of time, but this was before i found the problem was the dns.

so without spending more hours on the phone or chat

can a friendly telstra support person look into it for me

its not life threatening, its just any email on my domain xxxx.net will not work.

now before anyone says .net emails are not telstra's problem

remember its the dns causing it.

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5 REPLIES 5
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Level 25: The Singularity
Level 25: The Singularity

Re: dns woes

What is the domain name?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 3: Gumshoe

Re: dns woes

hi

 

its nelsonbaycomputers.net

 

 

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Level 25: The Singularity
Level 25: The Singularity

Re: dns woes

I've gone through the list of Telstra DNS servers that I have and they all resolve correctly.
Which DNS server is your modem using by default?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 3: Gumshoe

Re: dns woes

like 10.0.0.138 < that it ?

seems resolved now

a simple test

yesterday, if i used auto dns my ftp wouldnt connect to that domain.

use 8.8.8.8  & it worked, same with email

seems to have righted itself ?

Highlighted
Level 25: The Singularity
Level 25: The Singularity

Re: dns woes

10.0.0.138 is your router
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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