dns woes

[philquad2]

after many support tickets with my web hosting company, i finally find out that my .net email problem is telstra's dns. so im using googles 8888 but i shouldnt need to

i talked to chat support, absolute waste of time, but this was before i found the problem was the dns.

so without spending more hours on the phone or chat

can a friendly telstra support person look into it for me

its not life threatening, its just any email on my domain xxxx.net will not work.

now before anyone says .net emails are not telstra's problem

remember its the dns causing it.

[Jupiter]

What is the domain name?

[philquad2]

hi

its nelsonbaycomputers.net

[Jupiter]

I've gone through the list of Telstra DNS servers that I have and they all resolve correctly.
Which DNS server is your modem using by default?

[philquad2]

like 10.0.0.138 < that it ?

seems resolved now

a simple test

yesterday, if i used auto dns my ftp wouldnt connect to that domain.

use 8.8.8.8  & it worked, same with email

seems to have righted itself ?

[Jupiter]

10.0.0.138 is your router