downtime while upgrading from adsl to nbn?

[Marcel]

I'm ready to move from ADSL to NBN. I've received a new smart modem for that. The documentation says that if I connect the new modem, Telstra will automatically change my service form ADSL to NBN. Since I cannot afford a long period without internet at the moment, I was wondering if there will be any internet downtime, whilst being upgraded.

Thanks,

Marcel

[cf4 · Accepted solution]

If there are no problems you should only lose internet for about 15 minutes while the Technician disconnects your line from the exchange and connects the line to the node. I transferred from ADSL to NBN FTTN about 2 years ago and there was only a 15 minute break in the internet connection.

[Marcel]

Thanks