Level 1: Cadet

Drop outs

Hi team, 


My internet is dropping out regularly, when operating the speed is extremely slow. Are there outages in the geelong area, anyone else experiencing the same issue on ADSL2+?

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Level 25: The Singularity
Level 25: The Singularity

Re: Drop outs

Slow speed and dropouts on a ADSL connection are usually due to a intermittent line fault than due to an outage. Can you post your line status. This is located here on the Telstra modems. There is an example in image below.


TG587 Telstra T-Gateway (TG797). Telstra Gateway Max TG799 and Telstra Gateway Max II (TG800) > advance > broadband > DSL stats


Telstra Gateway Frontier (DJN2130), Telstra Smart Modem (DJA0230) Telstra Smart Modem Gen2 (DJA0231) > Advanced > Broadband > DSL stats Log in ID Gen 2 is admin/Telstra


Telstra Gateway (Sagemcom F@st 5355) > Advanced > Gateway Settings > Dev Info > General > xDSL (Near bottom of page) Password is admin


DSL Link 37 Mbps

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