Level 1: Cadet

Eligibility of fast NBN internet

I am paying $90 for my Standard Plus Speed - NBN (what speed is this?). I think I am eligible for a superfast speed connection as mentioned in the ad. I have FTTP connection. Please let me know if it will be an automatic connection. Thanks. Nasim Samad

stillarookie

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Eligibility of fast NBN internet

Your current speed is 50 Mbps down and 20 Mbps up. The speed boost is not automatic you have to contact Telstra and request  the speed boost. You will not have to change any hardware or settings.

Support Team
Support Team

Re: Eligibility of fast NBN internet

Hey nsamad,

 

Checking in, did you get the chance to discuss your speed connection with us?

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