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Level 1: Cadet

Forgotten wifi password

I changed the wifi password from the one on the modem a long time ago and now can’t remember it, is there any way to reset it?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Forgotten wifi password

The WiFi password can be reset by factory resetting the modem. To factory reset modem press reset button for at least 10 seconds using bent paperclip or similar device while modem is powered on. Rest button is located on back of modem near LAN port 2 on Gen 2 modems. On other modems it is located near power switch. If you have a ADSL connection might need to enter your Bigpond ID and password in modem's Broadband settings after the reset before internet will work..

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