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Level 1: Cadet

Frequent NBN drop outs

Always drop out the internet connection. Paying for NBN using my mobile data. Dissatisfy

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Support Team
Support Team

Re: Frequent NBN drop outs

Hi Chatz123, I hope the connection quality is improved for you soon. Your connection speeds can be affected by factors such as your line quality, distance to the exchange or hub, and network traffic to the sites or services you use online. The guide at https://tel.st/z8u6s can help troubleshoot some common speed problems, and if there are any network faults or maintenance works in your area these will be advised via our Outages page at https://tel.st/nkbup. If nothing is listed there then our NBN Support teams on 1800 834 273 would be best to contact for investigation and assistance.

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