Level 2: Rookie

Gaming disconnections and random drop outs

Been having problems with internet drop outs and disconnections whilst gaming online and web browsing. Have already tried the online trouble shooting, restarting modem/factory rest as well. Tried reinstalling games and using different computers. Lines from modem to wall to street and is checked and sound. Using a Telstra Cable modem. Took a picture of the modem log and seems to be few errors i cant make heads or tails. Been waiting on the phone a few times and so tired of waiting. Could someone please call or fix this issue. Thanks. Tam

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero
Level 23: Superhero

Re: Gaming disconnections and random drop outs

Call backs can't be requested here as this is only a community forum.
I work for Telstra, but my opinions are my own and not that of Telstras

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit