shanecanelas
Level 1: Cadet

Get back in touch link not working...

Ive had some issues with getting home broadband and have been talking to Rachel, however the get back in touch link isnt working... its worked in the past, but it doesnt anymore.

How can i get in touch with her?

I dont want to deal with anyone else, because the first guy i had spoken to completely screwed up my order which in turn delayed everything.

Therefore I need to speak with Rachel

Her Employee ID is: D757117

Reference numver is: INT 1-597538628056

 

 

 

thanks

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3 REPLIES 3
ProfessorPhone
Level 23: Superhero

Re: Get back in touch link not working...

Hello Shane

 

As we are customers. and don't have Telstra systems, you will be best totry to make contact through Telstra Live Chat

https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

 

The link you mention ,I  am pretty sure  can only be used once or twice, certainly not much more.

 

Thanks

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shanecanelas
Level 1: Cadet

Re: Get back in touch link not working...

can any of the moderators please help me get in contact with her?

Greg_Buch
Support Team
Support Team

Re: Get back in touch link not working...

Hi Shane, I've emailed Rachel to request followup on this for you.

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