Level 2: Rookie

Getting charged extra when trying to upgrade broadband



I Currently have Hottest Entertainment Bundle which includes Foxtel, I want to change my internet from NBN standard plus to NBN Premium but still have the bundle. When I try to change it I am told it will be an extra $30 a month instead of $20. Can someone please tell me why as the Telstra  24/7 live chat person was unable to tell me.


Hope someone can explain this


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