Level 1: Cadet

Getting Telstra to connect to NBN

My friend just had a technician to her house to connect the NBN. He plugged in a few boxes and when she said "but it’s not connected" he said ring Telstra. She has now been on the phone trying to get to speak to someone at Telstra for 50 minutes. Any suggestions?

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1 REPLY 1
Level 21: Augmented

Re: Getting Telstra to connect to NBN

What service has been delivered?

What equipment from Telstra and NBN? (Make/Model of equipment)

 

Was the NBN service working when that tech left?

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

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