High bill

[jo1985]

I have just recently reseaved my Telstra Bill to realize that people have had access to my gateway page which gave them access to my passwords as i thought that because i logged out no one could get back in well i was wrong after a 900 dollar bill. HOW DO I KEEP PEOPLE OUT OF MY GATEWAY PAGE??

[Jupiter · Accepted solution]

What people are we talking about? People that are in your house and have removed restrictions that you had on the service?

Simple way is to change the password and not tell anyone what it is (and don't let your browser remember what it is either, otherwise if somebody hops on your computer then they will be able to get in).

[will935]

Hi there @jo1985

Jupiter has the correct answer here, I would recommend changing your passwords and not let anyone you don't trust, use your internet devices.

What are these excess charges you have received as well?

- Will