Level 2: Rookie

High ping in Darwin to Adelaide

Just posting this ongoing issue with almost double the ping between Darwin and Adelaide.

Ping jumps up for a week or two, then goes back to normal for week or two.

And goes on for years.

This problem has not been resolved for 5 years, since NBN was introduced.

Calling tech support is useless since they say it's NBN fault and high ping is not their concern.

I know it's not hardware fault or anything, i have moved 3 times past 5 years with the same problem following me.

I have asked friends who use different carriers and they have no problems at all.

So how can it be NBNs fault?

I'm just getting sick of this problem. I have been a Telstra loyal customer for  over 5 years, but if i don't see a fix or get a proper reply from a network engineer, i will choose someone else.

Here is some pasted info from my routers trace route etc.

Protocol Version
Max Hop Count:
Size (bytes):
Hostname Error code RTT1 (ms) RTT2 (ms) RTT3 (ms)


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Level 23: Superhero
Level 23: Superhero

Re: High ping in Darwin to Adelaide

Is that the full trace route? 


There's no guaranteed latency on consumer services, more information can be found here

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Level 2: Rookie

Re: High ping in Darwin to Adelaide

Well the problem is only with Telstra, i suppose i just have to switch then.

Level 1: Cadet

Re: High ping in Darwin to Adelaide

So what you're actually saying is, Yes there's an issue with our network, no we will not fix it.

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