Just posting this ongoing issue with almost double the ping between Darwin and Adelaide.
Ping jumps up for a week or two, then goes back to normal for week or two.
And goes on for years.
This problem has not been resolved for 5 years, since NBN was introduced.
Calling tech support is useless since they say it's NBN fault and high ping is not their concern.
I know it's not hardware fault or anything, i have moved 3 times past 5 years with the same problem following me.
I have asked friends who use different carriers and they have no problems at all.
So how can it be NBNs fault?
I'm just getting sick of this problem. I have been a Telstra loyal customer for over 5 years, but if i don't see a fix or get a proper reply from a network engineer, i will choose someone else.
Here is some pasted info from my routers trace route etc.
Was this helpful?
Is that the full trace route?
There's no guaranteed latency on consumer services, more information can be found here https://crowdsupport.telstra.com.au/t5/Broadband-nbn/International-routing-latency-and-ping/ta-p/309...