Home Broadband, Wifi has stopped working. Unable to connect devices (ipads or laptop)

[Willo66]

Long established home wifi network. Has ceased working in the last 2 days. Unable to connect devises (ipad and laptop). Turn off, on. All lights indicate working

[cretsiah]

By ceased working, I  assume you mean you cant see your wifi name (ie bigpondxxxx) in your available wifi networks?

Have you tried resetting your modem?

if resetting the modem doesnt fix it, and you cant see your wifi name (SSID) then you may need to look for a replacement modem router unit

[5thatched]

i canot connect the internet to the telavision

[5thatched]

yes i do not know my network name or wirlesskey

[Shellock]

Please contact our Tech Support team on 133 933 so that they can talk you through the steps to resolve this issue.

- Shelly