Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
How do I cancel my service using the App, I can’t see how to do it!
I can’t seem to find where or how to cancel my service. There is nothing in the app and I can’t get through to anyone in the chat. I actually spoke to someone 2 weeks ago (miracle) who said my contract was cancelled but everything is still connected! This is crazy the fact it’s impossible to reach anyone at Telstra and the App is absolutely useless! I will NOT be paying any further bills as I have NBN with TPG now.
- 0 Likes
- 243 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: How do I cancel my service using the App, I can’t see how to do it!
The above link enables you to lodge a complaint
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
- 1 Like
- 0 Replies