QLDDIS
Level 1: Cadet

HOW DO I GET MY INTERNET TO WORK ALL DAY?????

I HAVE BEEN TALKING WITH TELSTRA FOR OVER 21 DAYS TO FIX THE INTERNET FROM CONSTANLY DROPPING OUT. VERY ANNOYING AS I WORK FROM HOME AND USE ZOOM A LOT (EMBARASSING WHEN IT DROPS OUT MID MEETING)

I AM ALMOST AT THE POINT WHERE I CANCLE THE CONTRACT WITH TELSTRA AS IT IS NOT FIT FOR PURPOSE.

TELSTRA PLEASE SEND AN ENGINEER AROUND TO FIX MY PROBLEM.

ANYONE ELSE HAVING THE SAME SERVICE.

 

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: HOW DO I GET MY INTERNET TO WORK ALL DAY?????

Dropouts are almost as annoying as people who type in all capitals, thinking that it makes it more noticeable (no, it just makes it harder to read).

 

Is it an NBN connection or an ADSL/Cable connection?

 

Which model modem do you have, and do the lights on the modem change when the dropouts occur?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit