Meller
Level 1: Cadet

How to cancel a Move Order?

I've been tearing out what's left of my hair trying to find out how to cancel a move order. I've tried calling Telstra at least 6 times and no matter what I say or enter the automated 'assistant' always hangs up and sends me a link to the App. There seems to be nowhere on the app or the website that enables me to edit or cancel the move order.I haven't seen smaller retailers and services cutting back like this. VERY POOR SERVICE!!! How am I supposed to cancel this Move Order??

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