Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
How to change ADSL password
I've just swapped to Telstra for ADSL and connected the new Smart modem. I've entered the username and temporary password into the PPP Credential Settings in the modem's control panel, and it's connected to the internet ok. How do I now change the temporary password to one that is more secure?
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: How to change ADSL password
You should be able to change the password by logging into Telstra My Account, going to settings top right and then select Personal details. There is an option for changing password which should also change ADSL password.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: How to change ADSL password
Thanks for your quick response, @cf4 . I'm still stuck, though.
The Personal Details page allows me to change the password associated with my Telstra My Account username (which is different to my ADSL account username & password, as expected), but I cannot see any mention of the ADSL username / password. The Account Settings tab only allows me to change my account nicknames, not the passwords.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: How to change ADSL password
Try logging into Telstra My account using the ADSL username and password. You will have to close and reopen browser or log out of any Telstra account that uses your other username and password before going to Telstra My Account.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: How to change ADSL password
That let me log in, but there were no services attached. I tried adding the service but that failed. I might try the 24/7 chat...
Thanks anyway.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: How to change ADSL password
Did you have a change personal details in settings menu?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: How to change ADSL password
The Settings > Personal Details option brings me to the screen shown below.
The Username & Password section is my overall account login, not the login for my ADSL service.
Related Content
-
Changing ADSL Password
Find out more -
Change wifi password - Tenda modem
Find out more -
Changing ADSL Password
Find out more -
ADSL home premium network gateway wifi password change
Find out more