Level 1: Cadet

Incorrect password on Telstra smart modem 2

Can anyone please assist me? I just received Telstra smart modem today and set up the modem. Then I enter the wifi name, password provided with the modem and changed the new password, saved. Then try to connect my ipad and laptop with the new password, but it still doesn't work. I re-set the modem a few times, but it still doesn't work. I can't figure why it still not working.

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