Yet-another
Level 1: Cadet

Increase

New bill is $15.00 increase. Considering the interruption to service lately, Telstra have a bloody cheek. Time to look for a new provider methinks

 

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2 REPLIES 2
Angela_H
Support Team
Support Team

Re: Increase

Hi there 'Yet-another',

 

Is it possible that the bill has increased by $15 due to paying the last bill late? I ask as the late payment fee is $15.

In respects to getting a rebate for downtime you'll find more info on the following page https://tel.st/newr4j

 

Let me know if I can help further.

 

Angela 

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Angela_H
Support Team
Support Team

Re: Increase

Just wondering if you got to the bottom on this one @Yet-another -Angela

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

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