Richard_H
Level 1: Cadet

Installation Cost for - Ultimate Cable 200GB Deal (Telstra Complete Home™ Saver 200GB Bundle)

Hi Telstra,

 

I received promo in the mail yesterday about above deal which is promoted as being available in my area. It looks interesting and I am considering to connect.

 

However, I have read a lot about this deal and am still not clear as to the installation costs.

 

Current Setup - Iinet ADSL 2+ broadband with bundled home landline also with iinet. My Telstra Landline connection was disconnected about 4 or 5 years ago when I joined iinet.

 

I do not have a foxtel/cable connection from the street into my house.

 

As I would be a new customer joining on a 24month contract, can you confirm following:

 

1. Does this deal include free installation of the cable from the street into my house?

 

2. I believe this deal includes (free of charge) the cable modem (100MBit), but I need to pay for postage ($9.95). Please confirm? 

 

3. Does this deal include the installation of the modem?

 

4. The $78 monthly charge includes a $10 discount on this bundle which is normally $88. Can you confirmt that at the end of the 24months, the monthly charge is back to $88.

 

5. Can you provide a link to the call charges for calling from the landline as I could locate this on the website.

 

6. I read somewhere that there is a deal where you pay $X per month for unlimited local and discounted STD or international calls. Does such a deal exist and is it possible to include into this deal?

 

Your prompt response would be greatly appreciated.

 

Regards

Richard. 

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