alexrox2010
Level 3: Gumshoe
October 2013

Internet all of a sudden went SLOW!

nteI dont know WHAT happened but my internet has slowed down to 100 down and 50 up.

I laughed alot when I saw my upload at 50kbs xD

 

Please help, I dont know what happened :/

 

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
October 2013

Re: Internet all of a sudden went SLOW!

In response to alexrox2010

You haven't exceeded your plan allowance have you?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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alexrox2010
Level 3: Gumshoe
October 2013

Re: Internet all of a sudden went SLOW!

In response to Jupiter
How am I suppost to know? And if it is because i have, then why so slow? Seriously, if I exceed my data allowance, I shouldn't need to put up having to use my iPads Internet for everything else.
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TimBartel
Community Manager Community Manager
Community Manager
October 2013

Re: Internet all of a sudden went SLOW!

In response to alexrox2010

You can know by keeping an eye on your data allowance either via My Bigpond or My Account but feel free to speak to us on 13 22 00 and we can have a look into that for you. If you have not exceeded your data allowance we'll get yo in touch with our technical support team to look into what is going on for you.

 

Thanks, Tim

 

 

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