Level 1: Cadet

internet connection on vpn is lost after 5 minutes connection

I am working from home and need to connect to CSIRO via VPN to access various web sites.
This has not been problematical until now when the internet drops out after 3-5 minutes VPN connection time. I can then disconnect VPN and reconnect to continue for another 3-5 minutes.
CSIRO IT have examined my computer and setting and concluded it is an ISP problem.
If I connect to VPN via my phone as a hot spot I do not have the same issue. Though this is too slow to be usable.

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