Level 1: Cadet

Internet cutting out - cable

Why after about 20min doe's my landline and my mobile cut out just goes dead on the mobile.

on my landline it will beep to let me know it is cutting out.


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Telstra (Retired)
Telstra (Retired)

Re: Internet cutting out - cable

Hey Casablanca,


Firstly, welcome to CrowdSupport. Please stick around and offer any expertise you have in the range of topics we have here, in our Community.


Could you please clarify your question? Just a little confused here, you're saying that your cable internet is cutting out after about 20m minutes.


Then your home telephone also cuts out as well as your mobile service? So when did this start happening? What was the last device you've added to your internet?


Do you have any other wireless devices at home such as a wireless telephone that may affect the signals? The more information you can give us Casablanca, the community will be able to help out more. Thanks Casablanca.

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