Curlycord
Level 1: Cadet

Internet speed Elimbah Queensland

I'm get a bit tired of the painfully slow internet speed we get here in Elimbah. When are we going to get an NBN upgrade for our location. At the moment we have NBN to the node and I'm getting regular speeds of 1.38 Mbps down and 1.85 Mbps up.  Not exactly what I was promised by Telstra. So does anyone know if an upgrade is on its way?

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Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Internet speed Elimbah Queensland

That is a very slow speed for FTTN. It should be a minimum of 25/4Mbps. It sounds like there is a fault in the line. Is the light on the front of your modem blue or green?

 

Have you tried going to https://fix.telstra.com and running the troubleshooter and remote checks to see if it can identify the problem?

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