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Level 2: Rookie

IP Camera connection via wifi (2.4Ghz)

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I’m trying to connect an ip camera via wifi on the 2.4 GHz band as the 5.8 is not available for this function yet. What modem/router configuration is necessary to achieve this, UPnP is enabled so do I need to enable WPS?

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: IP Camera connection via wifi (2.4Ghz)

If camera connects via Ethernet, have you tried logging in to its GUI and connecting to WiFi through the cameras GUI settings?

View solution in original post

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16 REPLIES 16
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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

WPS is enabled by default in the Telstra modems. If the camera supports WPS press the Pair button the modem for at least 5 seconds. Pair light should start flashing. Follow instructions for IP camera for connecting using WPS.

If camera want connect turn of the Band steering in the modem's 2.4 GHz WiFi settings 

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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

Band steering is off already, is there nothing else to try?
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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

What make and model IP camera are you trying to connect?
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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

JOOAN HD 1080P WIFI Wireless Security Home CCTV IP Camera
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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

I can't find a manual for the camera so I am unable to make any further suggestion? Does the camera connect to modem Ok using the LAN cable?

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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

There isn't any ethernet port on the modem?
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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

What modem do you have?

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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

This is the second camera I have tried so the issue must be fairly generic and widely expected?
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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

NBN home gateway, Technicolor TG800
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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

The TG800 has LAN ports. Is it the camera that doesn’t have an Ethernet port?

The only other reason the camera might not connect to WiFi is if a static IP address has been set in camera outside the address range of the modem. Some camera manufactures by default have a static IP address set in the camera. If this is the case the only way to get the camera to connect is to change the address range of the modem or change the camera to use DHCP.
In your document tation is there any mention of the IP address of the camera?
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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

The modem model has VAC after the number and no Ethernet ports! There is no mention of a hard-coded IP address in the Quick Install Guide either.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: IP Camera connection via wifi (2.4Ghz)

On the  TG800 VAC the LAN ports are hidden under the base which is removable.

 

 

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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

Apologies, I wasn’t aware they were hidden in the base. I can connect the camera via Ethernet but I still need to use wifi to access it?
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: IP Camera connection via wifi (2.4Ghz)

If camera connects via Ethernet, have you tried logging in to its GUI and connecting to WiFi through the cameras GUI settings?

View solution in original post

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Telstra (Retired)
Telstra (Retired)

Re: IP Camera connection via wifi (2.4Ghz)

Hi @TayaMia

 

Just checking back in to see how you went and if you need any further help or support?

- Stef

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Level 2: Rookie

Re: IP Camera connection via wifi (2.4Ghz)

All good I think Stef.

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