lemerton11
Level 1: Cadet

IPHONE 6S wont connect to 5G WIFI

On Sunday 10/12/17, I connected an Iphone 6S to the 5g wifi, in our household.

 

On Monday 11/12/2017, the very same phone will not connect.

Message received upon trying to JOIN is "incorrect password"

 

That in itself is obviously confusing as the very same Iphone 6S connects to the 2.4 connection.  Both obviously have the same password.

 

I've done a NETWORK reset, to no avail.  Restarted the phone etc.

 

The other complication is that every other device in the household is connected to the 5G service

and working perfectly (Iphone 7, 2 x iPad, Fetch box, Telstra TV box, Samsung 6 Edge, Smart TV etc.)

 

JUST THIS DISFUNCTIONAL IPHONE 6S WON'T, AFTER SUCESSFULLY CONNECTING the first time.

 

This problem has only become apparent since we converted over to NBN 2 weeks ago.

 

On EXTREME CABLE all devices including the Iphone 6s connected to the 5G wifi

 

Anybody got any "lightbulbs ideas" I haven't thought of ????

 

Regards,

Greg

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4 REPLIES 4
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: IPHONE 6S wont connect to 5G WIFI

Try changing the 5G WiFi channel to non DFS channel.

 

Non DFS channels are

 

36 - 48, 149 - 165

DeltaSquad
Telstra (Retired)
Telstra (Retired)

Re: IPHONE 6S wont connect to 5G WIFI

@lemerton11

 

When you changed over to NBN, was a different modem provided to you?

Which modem is it that you have there?

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lemerton11
Level 1: Cadet

Re: IPHONE 6S wont connect to 5G WIFI

Hello,

 

I'm almost sure it's the Frontier Gateway as we have the HYBRID connection.

 

I'll check and advise when I return home from work.

 

The weird thing is the same iPhone 6S actually connected to the 5G service yesterday Tuesday 12/12/17.

 

I'm honestly thinking it maybe a phone problem, not WIFI as I first assumed.  All the other devices in the house are working on 5G with no problem.

 

Greg

DeltaSquad
Telstra (Retired)
Telstra (Retired)

Re: IPHONE 6S wont connect to 5G WIFI

@lemerton11

 

No worries at all, let us know once you've confirmed Smiley Happy

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