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Losing all cable internet while Wifi Extender is connected
Modem: Netgear CG3100
Wifi extender: Linksys RE6300
I recently bought a Linksys RE6300 to extend the wifi range of my modem. When I have the wifi extender connected I find that my internet constantly keeps dropping out. I have a computer connected directly by ethernet to the modem. I have done the following troubleshooting steps:
1) Reboot modem: This solves the connection for a few minutes
2) Reset to factory default
3) Checked cable connection for obstruction or faults
4) Rebooted computer
5) Updated firmware on Wifi Extender
When I disconnect the Wifi Extender the internet comes back to life and I no longer have the problem.
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Re: Losing all cable internet while Wifi Extender is connected
Hi @Lemoncoffee,
Thanks for reaching out. Do the lights change when it drops out and if so, which ones?
Please let us know.
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Re: Losing all cable internet while Wifi Extender is connected
https://www.linksys.com/us/support-article?articleNum=246427
However the Netgear modem is VERY old and it may be having wifi issues. It really needs to be replaced for security reasons alone. Netgear don't even list it on their support site any more. Search turns up zero.
https://crowdsupport.telstra.com.au/t5/Modems-Hardware/CG3100-Firmware-Upgrade/td-p/36973
Other posters on crowdsupport have mentioned wifi issues with this modem.
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Re: Losing all cable internet while Wifi Extender is connected
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Re: Losing all cable internet while Wifi Extender is connected
They have not offered me a replacement out of all the times I've contacted them about my problems.
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Re: Losing all cable internet while Wifi Extender is connected
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Re: Losing all cable internet while Wifi Extender is connected
I think I'll return the wifi extender as a last resort.
I'll have a look at Linksys support for any solutions.
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Re: Losing all cable internet while Wifi Extender is connected
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