Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Lost Order - Speed up Connection Date
I have just connected to Telstra again after our first order was "Lost" (And 2 orders through Optus were lost)
We finally have a connection date, after a month long process we still have 15 daysto wait for a connection. Is there any way to speed up this process?
- 0 Likes
- 383 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Lost Order - Speed up Connection Date
I am so sorry to hear that your previous orders were not completed within the agreed time frame.
Regrettably when it comes to appointment dates, these are booked based on the earliest possible Technician availability.
In almost all cases there would not be an earlier time available.
Your patience during this process is appreciated. Please let us know if you have any other questions during the order process.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies