Level 1: Cadet

Lost password

i am unable to receive emails - cannot remember the password for

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Lost password

Hey MA47,

Thanks for reaching out.
If you contact our billing team either via LiveChat or by calling 13 22 00 and stating "billing" when prompted they will be able to SMS you your password.


Please let us know how you get on

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit