mumzie68
Level 1: Cadet

modem ADSL

My ADSL modem keeps dropping out for WIFI at least 7 times a day, have to keep resetting it and then when i try to logon to gateway my password doesn't work for admin

Can someone please help

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2 REPLIES 2
Marty_M
Level 8: Inspector

Re: modem ADSL

Sounds like its time for you to hard reset the modem.

“Have you tried turning it off and on again?”
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: modem ADSL

When your modem will not accept the default login then the only option is to factory reset the modem. You should see a small pinhole type button near the power button. Press that until the lights flash, wait for the lights to all come back on and you should be ready to log in and reenter your ADSL login details.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit