Level 2: Rookie

My account compare plans

Anyone else not able to type their address into the address bar when trying to see what kind of plans/broadband you can get? I want to look at changing my expired plan, but it keeps asking me to enter my address. Only problem is it wont populate. I've tried on IE, Edge and Chrome. Both don't work.
Anyone else having issues?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: My account compare plans

It happens sometimes.
Wait until the page has fully loaded (usually indicated by the reload icon replacing the stop icon).
Type your address in slowly, type the number, wait then type the street name, wait till the list populates, then the street type, wait again, then the suburb/town.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit