Level 1: Cadet

My internet stopped working out of the blue.

As it is impossible to contact Telstra via phone (very ironic) I went round to the shop where they told me that "I" had asked to move to another company and thus they shut down my account. I did no such thing, and even if I had, why don't Telstra email you or text you or even phone you up to confirm cancellation rather than just doing it?

 

It will now take 5 working days to get it switched back on .... sigh ....

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