Level 1: Cadet

My telstra name

My Telstra name Telstra686BFD does not show up but been connecting to Telsta4371DF which is not mine???

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: My telstra name

Hey Mike1845,


Just checking, was this the WiFi connection to your modem that you were having issues with? 


Have you completed a change to your modem at all recently? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit