Level 1: Cadet

My webmail account page wont download after taking login details

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I can download any other page on the internet, including webmail login page, but it wont download the actual account page. It stays in search mode

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Level 21: Augmented
Accepted Solution

Re: My webmail account page wont download after taking login details

Which browser do you use? Is it up to date, cache and data cleared? Have you tried other browsers? Telstra webpages seem to be Chrome centric..  even Brave and the new Edge have trouble with some pages..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

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4 REPLIES 4
Level 21: Augmented
Accepted Solution

Re: My webmail account page wont download after taking login details

Which browser do you use? Is it up to date, cache and data cleared? Have you tried other browsers? Telstra webpages seem to be Chrome centric..  even Brave and the new Edge have trouble with some pages..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

View solution in original post

Level 1: Cadet

Re: My webmail account page wont download after taking login details

I'm with Micro Trend & have been using Firefox & Trend for a long time. I can now access my Telstra webail via Google Chrome, but all my favourites etc are not available. ;(

Level 21: Augmented

Re: My webmail account page wont download after taking login details

Do you mean the browser favourites?  You should be able to import those from Firefox into Chrome..  at worst case, you may nedd to open Firefox and export your favourites before importing them into Chrome..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Level 1: Cadet

Re: My webmail account page wont download after taking login details

Thanks Stevo.  I've been having the same issue for nearly 2 weeks and it's a Firefox issue.  Chrome works.

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