Lbento
Level 1: Cadet

NBN activation. Or the lack of it.

Order: 1-2913404067331

 

this is my second order, first one was going on for 8 days before it was cancelled due to being incorrect, or in the "new system". 


The order was redone yesterday and I was guaranteed my HFC NBN would be connect in the next 24 hours this time. I've go everything plugged in and ready to go on my side. 

Guess what? 24hrs past and I still don't have a working NBN service. lights flashing on the NBN box. 

My order says: "

We're reviewing your order



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2 REPLIES 2
Lbento
Level 1: Cadet

Re: NBN activation. Or the lack of it.

Raising a complaint with TIO now. I wonder if there is somewhere I could get more attention. I'll definitely do a blog post and talk to few friends in some blogs to try and get this out there. With Starlink coming to Australia and 5G.. Pretty sure these complaints and negative propaganda will start to worry Telstra. 

Dowser
Level 21: Augmented
Level 21: Augmented

Re: NBN activation. Or the lack of it.

Telstra support can tell you what is “wrong”.  Try contacting them again via 132200 or via the My Telstra app.

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