echae
Level 1: Cadet

NBN connection drops out at exactly 9pm almost daily

Almost a month now, my nbn connection drops out at exactly 9pm & comes back 8am next morning. Only handful of days wherein it didnt (probably 4 days out of 25). Constantly contacted tech support through livechat but no resolution at all. They dont even monitor or followup if fixed or not. Its frustrating

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: NBN connection drops out at exactly 9pm almost daily

What happens to the lights on the modem (if anything) when it drops out?

What type of NBN connection are you on?

Which model modem?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
iPat91
Support Team
Support Team

Re: NBN connection drops out at exactly 9pm almost daily

@echae, what type of modem are you using? What was last advised when you spoke with tech support?

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