poud0905
Level 1: Cadet

nbn connection out

can anyone advise how long my connection is going to be out.  

i alread waited on 45 minutes with telstra?????

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1 REPLY 1
Wasaabi
Level 2: Rookie

Re: nbn connection out

When I called in this morning to report outage at my location, there was an initial announcement on the line of a widespread outage in Victoria, and wait times were over 20 minutes.

 

When I finally got onto the call desk, the operator mentioned they had received an email of an outage of the bngv02 server but with no estimate of repair time.  A BNG server (if their naming convention matches the use of the server) is a Broadband Network Gateway.

 

There is no mention of an outage on the Service Status page, but there was no mention on that page of the major outage a few weeks ago either.

 

 

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