Jen0702
Level 1: Cadet

NBN cut off

Hi

j need yo cut nbn from my plan.

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2 REPLIES 2
Dowser
Level 21: Augmented
Level 21: Augmented

Re: NBN cut off

To achieve that you could contact Telstra Support - either via the My Telstra app -Get help chat, or by calling 132200 (9am - 8pm AEST Weekdays).

Emily99
Support Team
Support Team

Re: NBN cut off

Hey there @Jen0702

 

Were you still needing a hand getting the nbn disconnected? 

 

You can also disconnect via your My Telstra account:

 

  • In the app, tap Services at the bottom of the screen and select your bundle service
  • In a browser, on the homepage, find your service in the Account overview section, and select the Manage link
  • Your contract details will be displayed under the ‘Your plan’ heading. - This is where you can disconnect.

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