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Level 1: Cadet

NBN download speed checks good but still slow

I have just moved from ADSL2 to NBN standard speed. And by the speed check I have gone from 5-6 Mbps to 26 Mbps. BUT, when I down load files it is slower. It even times out. I get much faster down load when i connect to 4G on my phone. 4G speed test is 23 Mbps. 

The issue is when downloading files it is much slower when connected to NBN. Why?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN download speed checks good but still slow

I didn't notice a decrease in file download speed after transfer from ADSL to NBN. What is the model and firmware no of the modem. This information is displayed on LHS of modem's log in screen? Is the file download speed slow for one site or several sites?

 

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