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Level 1: Cadet

NBN DOWNLOAD SPEED

WHAT IS A SATISFACTORY DOWNLOAD SPEED ON THE MAXIMUM SPEED BOOST 100MBS AT $20 

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3 REPLIES 3
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Level 3: Gumshoe

Re: NBN DOWNLOAD SPEED

Not the 5.7 I am currently getting atm.  Usually around 80 down, but that is on FTTN.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN DOWNLOAD SPEED

Telstra advertises 60 Mbps during peak periods and 90 Mbps at other times. If you cannot get these speeds you should be eligible for a refund of the speed boost.

 

https://www.telstra.com.au/broadband/nbn/nbn-speeds-explained

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Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN DOWNLOAD SPEED

^ depending on the reason why

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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