Leo71
Level 1: Cadet

NBN Drop outs for long periods

Was wondering if there was any maintenance being conducted in the cobbitty area. I have 3 gateways and they connect but drop out for an hour or more. Its driving me insane. Ive connected by passing the gateway to the nbn box and works every now and then. Any help or guidance will help. Thanks

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1 REPLY 1
Chris_G
Support Team
Support Team

Re: NBN Drop outs for long periods

Hi Leo71, apologies about the inconvenience you have been experiencing. I've had a look at the backdated log and there is no maintenance listed between the 11th and today. You can keep an eye on our service status for updates here:  Service Status If you are still experiencing drop outs I would suggest contacting tech support on 133933 to look into it further.

 

Thanks,

 

Chris

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