Level 1: Cadet

NBN Fibre speed can I pay to increase

Can I pay to increase the speed as it very slow at 47MBPS

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Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN Fibre speed can I pay to increase

If you are on a standard plus plan with the 50Mbps speed you can pay to increase to the premium speed, which is up to 100Mbps. It should be able to be added in MyAccount or can be done with a store or by phone. They should also be able to do it for you if you message them in the MyTelstra app. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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