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I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
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Some time over Wednesday night 4/5 December, speed was restored to that which it was 34 days ago, in excess of 11mpbs.
Thanks Telsta
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Re: NBN Fixed Wireless Speed
Thank you for the confirmation that it is a known issue. The 1800 TFibre consultant I spoke to yesterday was not aware of the issue, and after numerous tests with ethernet cables and speedtest results has arranged for a Telstra technician to investigate next week. Would not listen that a tech had visited on 11 November and advised there was a "known issue", as had other 1800 TFibre consultants. The expense of a tech's visit for no result helps to keep Telstra's costs high. Skymesh has fixed wireless connections in our small town achieving 24mbps. I might add that yesterday I spent 3 1/2 hours either listening to music from Telstra, talking to two consultants who dealt with reidential landlines, a consultant from NBNCo to whom I was transferred and finally to the gentleman who has booked the Tech to "investigate". Not a happy customer of Telstra.
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Some time over Wednesday night 4/5 December, speed was restored to that which it was 34 days ago, in excess of 11mpbs.
Thanks Telsta
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Re: NBN Fixed Wireless Speed
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Re: NBN Fixed Wireless Speed
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Re: NBN Fixed Wireless Speed
I'm not surprised it took 33 days to get fixed considering it was apparently a widespread issue. Compare it to fixing a road or a bridge, even if you know that the problem is you can't just fix it over night these things take time.
Glad to hear your speed is fixed.
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
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