Highlighted
pidasms
Level 1: Cadet
August

NBN Internet not working at home

like many people NBN dropped out Sunday around midday, unlike most, mine has not come back on. I have ran the automated line test, it is ok, then when I rang the number and answered the questions it said to contact via messaging they would text a link, but before I could say the mobile number they said thankyou and hung up. Tried twice. How to I get help to get home internet running again? It works fine here at work 3 kms away

  • 64 Views
  • 0 Replies
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Related Content

  • NBN

    Good old Telstra strike again, wait three weeks for a technician to advise the best option to connec ...

    Find out more

  • Internet Propblems on Telstra NBN (at home) and Telstra 4G (on mobile phone)

    Since Saturday 12/09 at 09:00PM my home broadband (NBN) and mobile broadband (4G) has not been worki ...

    Find out more

  • Home Internet

    Hi, On 26th July there was an outage for NBN connection in Burwood East 3151. Apparently, 4G network ...

    Find out more

  • NBN Internet Constantly Dropping Out

    Hi So I recently signed up with Telstra NBN and my account was connected back on April 21st I connec ...

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >