Level 2: Rookie

NBN Issue

We have just moved to our brand new house & I have an issue with the NBN ... If I plug my Telstra Gen 2 modem directly into NBN box in garage I get good wireless speed (35-48), with Uni-D1 light orange ... But when I move the modem to  connection socket inside the house & hook up all cables correctly, I get no Uni-D1 light & modem only working on backup wifi ... Tried different connection cables & even new Telstra Modem but same result ... Builders electrician reckons cablings fine but surely only problem can be the cable from garage socket next to nbn box  to wall socket inside house (only have one)?

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Level 23: Superhero
Level 23: Superhero

Re: NBN Issue

Its going to have to be the internal wiring if the modem works when plugged into UNID-1 on the NTD

I work for Telstra, but my opinions are my own and not that of Telstras

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