Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
NBN keeps dropping out & Mobile internet is too
since last night and its still happening this morning but my nbn keeps dropping out, usually its cause by storms but there is no storms currently in Surfside nsw. its back up now but i need the internet to be stable not cutting in and out. its also happening to my mobile internet too and just a little bit ago i couldnt even get on the telstra website said telstra site was down
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: NBN keeps dropping out & Mobile internet is too
I'm really sorry to hear that you've been experiencing issues with your service and can appreciate that this would be frustrating.
Did you end up reaching our nbn technical support team as cf4 asked? Is this issue still ongoing?
If you haven't already you can reach nbn tech support on 1800 834 273 for an update on your situation and I apologise for any inconvenience caused.
Please let me know how you go.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies